Privacy Policy

Clinicax Systems Inc.
Effective Date: 02/20/2026

1. Introduction

Clinicax Systems Inc. (“Clinicax,” “Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, use our platforms, including the Clinicax Growth Business Suite and related products such as MyMedMember, or otherwise interact with us.

By accessing or using our services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

A. Information You Provide Directly

• Name

• Email address

• Phone number

• Company or clinic information

• Billing details

• Account registration data

• Communications submitted through forms or email

B. Business & Platform Data

When clinics use our software solutions, we may process business-related data necessary to operate our platforms, including:

• Membership program configurations

• Revenue and analytics data

• Operational usage data

Clinicax acts as a service provider to clinics for such data.

C. Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address

• Browser type

• Device information

• Usage activity

• Cookies and tracking data

3. How We Use Information

We use collected information to:

• Provide, operate, and maintain our software platforms

• Improve product performance and user experience

• Communicate with customers and prospects

• Provide customer support

• Analyze usage trends and system performance

• Ensure security and prevent fraud

• Comply with legal obligations

We do not sell personal information.

4. Data Processing & Role

For clinics using our SaaS platforms:

• The clinic acts as the data controller of patient-related data.

• Clinicax acts as a data processor or service provider.

We process data solely in accordance with our agreements with client clinics.

5. Data Sharing

We may share information with:

• Authorized service providers and infrastructure partners

• Cloud hosting providers

• Payment processors

• Analytics providers

• Legal authorities when required by law

All third-party partners are contractually obligated to protect data.

We do not share data for advertising resale purposes.

6. Data Security

Clinicax implements administrative, technical, and physical safeguards to protect information, including:

• Secure cloud-based infrastructure

• Encrypted data transmission

• Access controls

• Monitoring and system protection protocols

While we take reasonable steps to protect data, no method of transmission over the internet is completely secure.

7. Data Retention

We retain personal information only as long as necessary to:

• Fulfill contractual obligations

• Comply with legal requirements

• Resolve disputes

• Enforce agreements

Client platform data is retained according to service agreements with each clinic.

8. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve website functionality

• Analyze traffic and performance

• Enhance user experience

Users may adjust browser settings to refuse cookies, though some features may not function properly.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access personal data

• Request correction of inaccurate data

• Request deletion of data

• Object to certain processing activities

• Request data portability

Requests may be submitted to:
[Insert Contact Email]

10. HIPAA & Healthcare Compliance

Clinicax Systems provides software solutions to healthcare organizations.

Where applicable, data processing involving protected health information (PHI) is governed by separate agreements, including Business Associate Agreements (BAAs), between Clinicax and the client clinic.

Clinicax does not provide medical services.

11. International Users

If you access our services from outside the United States, your information may be transferred to and processed in the United States.

By using our services, you consent to this transfer.

12. Children’s Privacy

Our services are intended for businesses and healthcare organizations.
We do not knowingly collect personal information from children under 13.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically.
Updates will be posted on this page with a revised effective date.

Continued use of our services after changes constitutes acceptance of the updated policy.

14. Contact Information

Clinicax Systems Inc.
For privacy-related inquiries, please contact:
privacy@clinicaxsystems.com